Shop and delivery FAQ
Frequently asked questions for the online shop and deliveries.
Frequently Asked Questions
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Do I have to pay custom taxes when the shipment reaches my country?
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How can I cancel my order?
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How can I check the status of my order?
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How can I make a payment?
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How can I use a coupon code?
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How much is the delivery cost to my country?
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How will you ship my order?
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I am not able to login in the shop website. What should I do?
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I am resident of EU and I have a company. How to deduct VAT?
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I have placed an order, when will it be dispatched?
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I only see DHL as available shipping method. Where is the standard international shipping method?
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I want to cancel my order. How can I do this?
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I want to change my order. How can I do this?
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My order is still not delivered. What further steps should i take?
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What document will I receive when the payment is made?
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What is a coupon code?
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What is EDD?
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What is the benefit from Warranty Plus?
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What is the benefit of creating an account?
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What is the estimated delivery period for my country?