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App and Cloud FAQ (29)

Frequently asked questions for the application and cloud.

After creating a new scene/group it is gone. What should I do?

Can I use Shelly Pro devices for access point?

Can I use the Shelly devices without Shelly Cloud App?

Do I need the cloud to use Shelly Cloud App?

How can I Edit/Delete my rooms?

Devices FAQ (92)

Frequently asked questions for Shelly Devices. 

At what circumstances I need to use Shelly bypass?

Calibration on Shelly 2.5 is not working. Where is the problem?

Can I change the status period update?

Can I control the New-Generation devices through Bluetooth?

Can I extend the cables from Shelly Add-On / CT transformers?

Integrations FAQ (19)

Frequently asked questions for integrations.

Can I control roller shutters with Alexa?

Can I control roller shutters with Google Home?

Can I send a command directly from one Shelly unit to another?

Can I send a HTTP command from a Shelly H&T or create a scene to control the second/third/fourth channel of a multi-channel Shelly device?

Can I use HomeKit with Old generation devices?

Shop and delivery FAQ (20)

Frequently asked questions for the online shop and deliveries.

Do I have to pay custom taxes when the shipment reaches my country?

How can I cancel my order?

How can I check the status of my order?

How can I make a payment?

How can I use a coupon code?

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